Business Consultancy

Your selling environment is not simply about OTC sales in fact, market research suggests that approximately 80% of your potential patients would go elsewhere to have their prescriptions dispensed if the image of your pharmacy is uninviting! Patients are customers and therefore understand merchandising, they appreciate easy to navigate fixtures and they know a good deal when they see one! Your "front of shop" environment is your window to the world and as such, it provides your  customers with a first and lasting impression of what your pharmacy is about.

Now with more and more of your business heading toward services, you cannot afford to ignore your front of shop environment.

As part of our ongoing commitment to helping you develop your business, we provide an individual consultancy service known as Retail Excellence.

Retail Excellence

  • Do you know your local competition?
  • Are you aware of what your local surgeries think of your pharmacy and other local pharmacies?
  • Do you know how your patients/customers view your pharmacy?
  • Are you doing everything you can to make the most of marketing your pharmacy and its services in your community?

Our dedicated team will help you answer these questions and more. Our Retail Excellence program has been designed to improve all aspects of your business - to date we have proven this service has increased OTC sales, but more importantly increased NHS rebates through Numarkís schemes by up to 85%. *

To discover how to access this service please contact our Customer Service team on 0800 783 5709.

* data held on file